MindTouch was an American multinational technology company headquartered in San Diego, California that designed, developed, and sold SaaS computer software and online services. MindTouch was founded by Aaron Fulkerson and Steve Bjorg in 2005. In January 2016, MindTouch announced their Series A Venture Capital funding round, totaling US$12 million. PeakSpan Capital led the round with participation from SK Ventures and SAP SE. In April 2021, MindTouch was acquired by NICE CXone and rebranded NICE CXone Expert.
As a division of NICE, the organization's primary software product is NICE CXone Expert (formerly called MindTouch Responsive). Retired products included DekiWiki, MindTouch Core, and MindTouch 4. NICE CXone Expert allows for a team to create, publish, and edit content, and then structure that content within a responsive user interface. Its online services include TouchPoints, CRM integrations, a Success Program, and a custom software development team that helps with branding, information architecture, and custom integrations for new and existing customers.