Thank you for choosing KJ's Apparel. We take pride in the quality and craftsmanship of our products and are committed to ensuring your satisfaction. This Warranty Policy outlines the terms and conditions of the warranty coverage provided with our products.
KJ's Apparel offers a limited warranty on all eligible products sold directly through our official channels. This warranty covers manufacturing defects in materials and workmanship for a period of 3 days from the date of purchase.
Our warranty covers the following:
*Stitching or seams coming apart under normal use.
*Fabric or material flaws that affect the appearance or functionality of the product.
*Defective zippers, buttons, snaps, or other hardware.
*Color fading or fabric deterioration that occurs under normal use and proper care.
The warranty does not cover:
*Damage caused by improper use, negligence, accidents, or alterations.
*Normal wear and tear, including fabric pilling, minor fraying, or natural fading over time.
*Products purchased from unauthorized sellers or secondhand sources.
*Any damage or defects resulting from washing, drying, or caring for the product not in accordance with our care instructions.
*Misuse, abuse, or failure to follow product instructions.
Making a Warranty Claim
If you believe your product is covered under warranty due to a manufacturing defect, please follow these steps:
*Contact our customer service at [contact email or phone number] within the warranty period.
*Provide proof of purchase and a clear description of the issue.
*Our customer service team will assess your claim and provide instructions for returning the product if necessary.
*Upon receiving the product, we will inspect it and determine if the issue is covered under warranty.
*If the claim is approved, we will repair or replace the product at our discretion.
Customers are responsible for shipping the product to us for warranty assessment. We recommend using a trackable shipping method.
KJ's Apparel reserves the right to make the final decision on warranty claims, including whether to repair or replace the product. Our warranty is non-transferable and applies only to the original purchaser.
Changes to This Policy
We may update or modify this Warranty Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.